Precision Small Arms, Inc., a Nevada corporation (“PSA”) warrants each and every PSA-25 pistol, when purchased from an authorized PSA dealer, to be and thereafter remain free of defects in material and workmanship for a period of 12 months from date of retail purchase by a consumer ("End User"). Without cost to an End User, PSA will replace any PSA-25 pistol (or part thereof) that at time of purchase or thereafter for 12 months is determined by PSA in its sole discretion to be defective. This limited warranty pertains only to PSA-25 pistols used under normal and typical conditions and does not extend to damage caused by End User misuse, nicks or scratches to metal surfaces caused by normal wear and tear, or other events (such as utilizing third party made magazines or any ammunition other than SAMMI certified, 50 grain full metal jacket). This limited warranty is specific to the original End User of a PSA-25 pistol and is non-transferable.
To obtain service from us weather your PSA-25 pistol is currently under warranty or not, call us first! You can reach us at: 970-390-5520. If we do not answer your call, please leave us a short message with your name and return phone number. Include your area code. We will return your call within the day received.
After speaking with us, return your PSA-25 pistol - without ammunition - via US Priority Mail in its original packing case with magazine, and a copy of your purchase receipt (if available) to the following address:
ATTN: REPAIR SERVICE
P.O. BOX 2301
MINDEN, NEVADA 89423
If you elect to use Fed Ex or UPS, call us for a physical delivery address.
Removing the sear pin from the PSA-25 pistol or altering the mechanical components of the pistol voids this limited warranty and may expose both you and third-parties to unknown risks, including the possibility of death.
This limited warranty is in lieu of all other warranties, expressed or implied. PSA disclaims all warranties for the PSA-25 pistol when said pistol is purchased from a seller other than an authorized PSA dealer. PSA disclaims all other warranties, including the warranty of merchantability and fitness for a particular purpose. PSA assumes no responsibility for any special, incidental, or consequential damages caused directly or proximally from use of a PSA-25 pistol by the original End User or subsequent end users of the pistol or third parties. This limited warranty gives the original purchaser of a PSA-25 pistol specific legal rights. An original purchaser of a PSA-25 pistol may have other legal rights depending upon where he/she may reside. Some jurisdictions do not allow the exclusion of limitation of special, incidental or consequential damages or limitations on how long a warranty lasts, so the above exclusion and limitations may not apply to everyone. Outside of the United States of America, local taxes, tariffs, or shipping charges may apply.
Extended Maintenance Contract
If you desire additional protection for your PSA-25 pistol, consider purchasing from us directly an Extended Maintenance Contract as an alternative to relying on the services of a gunsmith. We charge a one-time service fee of $150.00 for this protection. This fee guarantees the original purchaser of a PSA-25 pistol that he/she or subsequent purchasers of the pistol will be protected against defects in material and workmanship for an additional 48 month period beyond the initial 12 month limited warranty period. This protection does not apply to PSA-25 pistols that in our sole opinion require repair due to misuse, failure to clean, oil and store the pistol properly, modifications, alterations or abuse through negligence or otherwise. During this 48 month period, PSA will pay for all parts, labor and return shipping and handling fees associated with repairing your PSA-25 pistol, and will deliver the pistol in a factory functional, clean and oiled condition.
To subscribe for the Extended Maintenance Contract, follow this simple procedure:
- Provide us with proof that you purchased your PSA-25 pistol from an authorized PSA dealer. “Proof” can be a receipt for purchase, a cancelled check, credit card statement or a letter from the dealer from whom you bought the pistol attesting to the date of purchase.
- Be sure to provide us with the serial number of the pistol (which is located on the left side of the receiver near the safety lever).
- Enclose with the foregoing documents a check or money order for U.S. $150.00 payable to: Precision Small Arms, Inc. Do not send cash in the mail.
- Send proof of purchase and payment to:
Precision Small Arms, Inc.
Attn: Extended Warranty Enrollment
P.O. Box 2301
Minden, Nevada, USA 89423
Make sure that you subscribe for the Extended Maintenance Contract within 120 calendar days from the date you purchase your PSA-25 pistol or we will return funds and paperwork unprocessed. Upon timely receipt of the foregoing items we will enroll your PSA-25 pistol (by serial number) in this program. A signed enrollment card showing your PSA-25 pistol serial number will be mailed to you within four weeks attesting to this fact. The Extended Maintenance Contract is transferable during the 48 month period.
If you are experiencing a mechanical problem with your PSA-25 pistol during or after the initial 12 month limited warranty period, please call or email us first before shipping your pistol to us for repair.
Email us at: firstname.lastname@example.org
Telephone us at: 970-390-5520
If we don't answer the phone leave your name and telephone number on our voice mail service. We will ring you back within 24 hours. When we do contact you expect to be able to describe for us the mechanical issues you are experiencing with your PSA-25 pistol. In some cases we might be able to remedy the problem without resorting to repair. In other cases we may simply send replacement parts to you that you can install yourself. When you do send your PSA-25 pistol to us for repair, be sure (if possible) to send it to us in its original styrofoam packing case. This styrofoam packing case provides a high level of protection against possible damage. A new one will be returned to you along with your repaired pistol.